Though it may seem far away, the heat of summer is fast approaching. That’s why if you find your Whirlpool French door refrigerator not making ice, some rapid troubleshooting is needed before warmer days arrive. From making sure the ice maker is turned on to checking water supply issues, here’s how to have ice at the ready.

Whirlpool French Door Refrigerator Not Making Ice? This Could Solve the Problem

Sometimes there’s a simple DIY fix for a French door refrigerator ice maker not working. These top 5 causes will show you how to solve the problem or when to call for a professional assessment.

#1. Whirlpool Ice Maker Isn’t Turned On

When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. Locate the ice maker power switch and make sure it’s in the ON position.

Some newer models no longer use a power switch on the ice maker itself though. Instead, these refrigerators use electronic controls to manage the power supply. If you cannot find a power switch on your model, refer to your model’s use and care guide. It will show you how to turn the ice maker on or off using the electronic controls.

#2. Improper Whirlpool Freezer Temperature

There is an ideal freezer temperature range that best enables your ice maker to make ice. For proper ice production the freezer should be set between 0-5°F. If the temperature is too warm, ice may not adequately freeze and can appear smaller or misshapen. Meanwhile, temperatures below 0°F could create a buildup of ice and frost that prohibits ice from ejecting.

whirlpool french door refrigerator not making ice

Image from Whirlpool

#3. Whirlpool Ice Maker is Jammed

Ice jams are a common reason for a Whirlpool French door refrigerator not making ice. Often, ice may not be completely frozen when it emerges from the icemaker. When this slushy water remains on the ejector arm and accumulates over time it can cause the ice maker to jam, preventing new ice from falling.

If your Whirlpool ice maker not dumping ice is due to a jam, the buildup needs to be cleared for ice production to resume. To clear ice from the ejector arm, carefully chip away at it with a plastic utensil. Avoid using metal utensils that can damage the ice maker.

#4. Water Supply Issues

In other instances, your Whirlpool refrigerator ice maker not getting water may be the reason for poor ice production. A clogged water filter, kinked water line hose, or defective water inlet valve can restrict the water flowing to an ice maker. When this happens, ice production will be limited or completely stop. Here’s how to address water supply issues that can affect ice production:

  • Change your refrigerator water filter. This should be done every 6 months to prevent clogs.
  • Assess the refrigerator’s water line for kinks. Carefully straighten any kinks and avoid others by making sure the refrigerator isn’t pushed too closely against the wall.
  • Schedule a professional repair to replace a defective water inlet valve
whirlpool refrigerator ice maker not getting water

Image from Whirlpool

Defective Refrigerator Ice Maker

If troubleshooting your Whirlpool French door refrigerator not making ice yields no solution its possible one or more ice maker components are defective. Even if just one part has malfunctioned, you may have to replace the entire ice maker assembly since many parts aren’t sold separately. We recommend professional service for this job.

When you need a refrigerator ice maker repair service to address your Whirlpool French door refrigerator not making ice, call Solar Appliance. We can tackle any need with fast repair service!