Appliance Service Reviews

very expensive gasket for gasket on dishwasher 2 days later gasket came out and we will have to wait 4 days to see the repair man after $300
Looking to also receive the model number of the gasket and of course not on the bill after we were assure it would be

They were efficient and professional.

Good job replacing the ignitor on my oven…

You did an excellent job showed up on time call me beforehand put his booties on coming in the house very professional thank you

Good service and very nice

A+ service

They came the next day to fix my refrigerator and were on time. Fortunately it was just the filter that was bad. The technician was very knowledgeable and polite. I would highly recommend Solar to anyone.

technician Jen immediately did the diagnostic test and info about the problem and solved it and taught me something about mu machine that was not mention at set-up

The rep talked very fast and didn’t really listen to my concerns. After opening and literally closing the refrigator he diagnosed what he thought was the issue without really looking into the problem. I told him that I recently placed a container in the refrigerator but, he quickly concluded that was the reason for the temperature decline and ice maker not making the ice. Overall, I more prefer someone who listen to my concerns rather than over talking me and coming to a fast conclusion. Also, quickly trying to get me to sign forms before explaining what I’m signing.

After several people tried, the technician discovered the connection problem and fixed it. He was very thorough and personable.

The repair man was prompt, professional and competent. I was fortunate that Mario could come the same day I called. I would highly recommend Solar.

Timely and efficient

Service is always prompt, professional and on time.
Solar is always the service of choice…

Technician was knowledgeable with great customer service! Affordable & everything is fixed!

Technician was knowledgeable with great customer service! Affordable & everything is fixed!

Wonderful Job

Excellent service. Very friendly.

The gentleman came out very professional very knowledgeable overall great experience

Excellent as always!!

Chris installed our ice maker. He was wonderful, knowledgeable, clean, and very helpful. Will ask for him again for any future repairs or needs. Almost $400 for the install YIKES! Chris did a great job.

Very thorough and on time with pleasant attitude .. quickly diagnosed issue directing me to electrician … came out twice .. not charging me for second call which was very appreciated. Highly recommend..

On 8/22/2919, we had our ice maker repaired and were charged $412.88 which included parts, labor, a service charge and taxes. The technician tested the ice dispenser when there was a small amount of ice. After the technician left and the dispenser filled with ice the unit did not dispense ice. I called the office and reported the problem, I was told that the technician would be out in a couple of days to correct the issue. I stated that I didn’t feel that I should be charged a service charge since the problem was not corrected. I was assured that there would be no service charge, I would only be charged for any parts. On 9/3/2019 the technician returned with the parts and we were charged $77.50, this included parts, taxes and another service charge. When I contacted the office for an explanation, I was told that on the invoices, the S Call, is a change for picking up parts. When I explained to them that the invoices are misleading and as I read it I was charged twice for a service call. No one gave me an acceptable answer nor was I offered a refund on the second service charge . The only redeeming aspect of this was the technician was knowledgeable and friendly. I had used Solar before and recommended them to family and friends. This will never happen again, I will urge anyone that uses Solar to scrutinize the billing.

Excellent service

The technician diagnosed the problem quickly and advised against repairing it. My dishwasher was also malfunctioning. He temporarily fixed it and it is still working. He took the time to explain everything in detail. I was well pleased and would use them again.

Mr David came to fix my washing machine. After seeing all it needed he said it was not worth fixing. He is very straight forward and I appreciate people like that. He knows what he is doing and does it right. Thank you.

Your service was excellent and we were most appreciative of getting a call that you had a cancellation and we had been moved up. The service was at the home of my 94 year old mother.

They are very efficient and kind. The technician explained everything in detail in order for me to make an informed decision.

Excellent technician.

Quick and efficient service.

Great service !

Very accommodating. Very willing to help solve the problem. Cooperation is first and foremost.

Very good service

I have never been more pleased with an appliance serviceman. He had years of experience and was a wealth of knowledge. Making the appointment was easy, and he (George) was right on time.

Really appreciated him telling me about my refrig and its quirky ice problem. Knowing what I was looking for helped me to solve the problem and prevent it in the future. It took a few days for it to thaw but hadn’t been a concern since!! Thank you for not taking my refrig apart and charging me a fortune! I won’t be so afraid to call next time and will definitely call you!!!

Quick and reliable service.

The service guy was friendly. He was late but called to let me know. He told me what he thought the problem was but it turned out to be something else. He came out a second time quickly after calling and gave a quote. I would use this Solar Appliances again.

Helpful and courteous!

Paid $$$ to have my He washer sanitized & it still has an odor on clothes. I will call them but there is a pricey service charge.
Also paid to have ice maker cleaned by same technician & he didn’t clean the coils!!
Hard to get good service these days even though I paid $1,000 for these items.

I have used Solar Appliances for almost 40 years and still trust them to service my appliances professionally for a fare price.

Great service

I HAD A EXCELLENT EXPERIENCE WITH SOLAR APPLIANCE. MY TECHNICIAN WAS VERY KNOWLEDGEABLE, HELPFUL, AND FRIENDLY. HE TALKED ME THROUGH THE PROCESS, AND MADE SURE I WAS FULLY INFORMED. THANK YOU SOLAR APPLIANCE FOR EXCELLENT CUSTOMER SERVICE AND TECHNICAL SERVICE. I WOULD RECOMMEND YOU TO EVERYONE.

Their tech was able to diagnose our single oven(built in) quickly. The repair was easily & quickly performed.

Very experienced technician very thorough inspection solved the problem on the spot unit works perfectly thank you

Great service

Called beforehand, very professional and gave me good advice.

Very good service. Diagnosed my oven problem and fixed promptly. Called when on his way. Neat, courteous and polite.

Service was timely, efficient and somewhat reasonably priced. I will use the service again as I have in the past.

Always professional and on time. Very neat and always clean up after working.

My defective recalled cooktop was removed. Very professional

Very friendly and efficient, I would use Solar again!