Review Summary
4.7 out of 5 stars (based on 344 reviews)
Testimonials
Appliance Service Reviews
Recent Reviews
Great service!! Called for an emergency repair for at my office. They were able to squeeze us in for a first appointment and gave us a diagnostic within 30 minutes. Very knowledgeable and kind! I would definitely recommend and would use again!
Angela Bertucci
13:44 05 Apr 19
I got Solar Refridgeration & Appliance Service Inc. from Maytag’s website. I scheduled my appointment right on the website. I immediately received an email from Solar stating that they will contact me to confirm the time frame for the day that I chose. The whole process went smooth as silk. I can’t testify as to the actual service because as it turned out, nothing was wrong with my dryer! The technician was knowledgeable. Solar will become my go to for my appliances in the future.
Naomi McDonald
18:31 05 Apr 19
The Solar service technician was very informative concerning all of what had to be done to repair my refrigerator. Their were no questions or concerns that he wasn't able to answer. I truly wish that all service calls were handled on this fashion.
paul east
02:03 30 Mar 19
What an excellent company. Not only did they come the day that I called, Jenn Was able to take care of and fix the washing machine and made sure it was fixed before she left. I am very impressed! I will definitely be calling them again for my repair needs. Thank you thank you
Joanne Fish
12:05 19 Feb 19
We have used Solar periodically for our home and for rental property. We have had good service and will use them again for appliance repair. Our most recent service was for an electric clothes dryer at a rental that stopped working. Solar technician called ahead, arrived on time, was courteous and efficient. Turned out problem was a blown fuse in starter assembly. Must have been a very special little fuse. Total service call price: $313
John F. Esparros
16:18 16 Dec 19
Your technician, Rob, was extremely professional and knowledgeable! He patiently described what was wrong with my dryer and how he planned to fix it. I'm so pleased the work he did for us! Thank you, Solar Refrigeration!
Michelle Speaser
14:44 21 Jan 20
January 23, 2020
Our oven would not ignite properly. We contacted Solar Appliance Service (from their web site) and scheduled a repair service online. They responded with an email that afternoon to confirm the repair service date and again the day before the service to provide the time and technician. They arrived when scheduled, diagnosed the problem and did the repair that day. Well done!
We had used Solar Appliance before with the same professional service.
January 22, 2020
Andrew is definitely an asset to this company
Great job!
January 21, 2020
My experience was excellent the technician explaine what he was doing step by step he was professional. I will recommend Solar to my friends
January 21, 2020
Professional & polite. Unfortunately the repair cost would have been more than my stove is worth. So to market I go.
I would use company again
January 20, 2020
Was prompt and courteous. Explained the problem and fixed it.
January 16, 2020
Very knowledgeable technicians
January 16, 2020
Excellent service.
January 16, 2020
They were very quick to return my call. Confirmed the appointment the day before and called when they were on the way. Also, gave me an honest opinion on my options for repair
January 15, 2020
i think for less than 30 minutes I should have received a little bit more for my money. I think the amount u charged me was outrageous. Jeremy was very polite. I won’t be calling u for anymore services. Didn’t even get a senior citizen discount.
Response from Solar Appliance
Thank you for leaving us your feedback, Mrs. David. We’re sorry to hear that you were unsatisfied with the cost of your service call. Today’s costs for appliance repair, at times, can be expensive, and we wish it were not so. We make sure that our repair costs are in line with, and are based on the Appliance Blue Book, which is the national standard pricing guide for appliance repairs. Our technician didn’t attempt to sell you on further services because a full sealed system repair would not have been cost-effective for you. And we would have been happy to give you our standard senior discount, but unfortunately, our technician wasn’t asked or made aware that you qualified, and we would never want to assume a customer’s age and have them take offense. If you have any concerns about the cost of your service, please feel free to call our office anytime. Thank you again and have a great day.
January 15, 2020
Great service! Ron was very polite and explained everything to me!
January 13, 2020
Terrible customer service from Don. No show on first service call. Paid 50% in advance and waited a week for a part it turns out I did not need (they never pulled out the dryer to confirm the gas was turned on until said part arrived). After one month and 5 phone calls, my refund has yet to be processed. No one has called me back and management is not available during business hours. Waste of my time and money, contacting the Federal Trade Commission to file official complaint.
January 13, 2020
Friendly, professional service people. Always on time and always provide a written estimate.
January 10, 2020
Wonderful service
January 10, 2020
Excellent service, Mike was wonderful. Fully explained everything to me. Recommend highly!
January 9, 2020
Excellent experience. Chris was very diligent at fixing my freezer.
January 9, 2020
On time and thorough
January 9, 2020
Very knowledgeable
January 9, 2020
Your technician was very kind and gave me all the info I needed after fixing my problem 👍
January 9, 2020
On time and thorough
January 8, 2020
My experience was great
January 8, 2020
Excellent
January 8, 2020
Tech was very helpful in honest with the condition of my dishwasher in making a decision to replace due to its age & cost to repair
January 2, 2020
I had the technician Ron and he was very experienced and new what he was doing. He was very clean and neat. Explained everything to me in detail so I New what was going on . Thanks for Ron. I will recommend solar anytime. Thanks for the great service Ryan !
December 30, 2019
Came to repair appliance when said they would and had it up and running in no time. Thank y’all
December 30, 2019
Mario was great !!
December 30, 2019
Arrived almost on time (15 minutes past the window). The technician was very helpful and fixed our issue quickly. Would use them again.
December 30, 2019
The technician found what the problem was with our dryer and repaired it quickly.
December 26, 2019
Our tech, Roland, was thorough, prompt, and courteous. He had our dishwasher up and running within 30 minutes complete with tips on routine maintenance. Very highly recommended!
December 23, 2019
Chris was very knowledgeable and helpful. Truly appreciate the great service!
December 20, 2019
George was our repair tech and he was awesome. Very informative to us and very knowledgeable about issues and solutions.
December 20, 2019
My service technician was very friendly and explained my options to me. I opted to save the washer, but the washer had other ideas, and did not cooperate and was unfixable, but he did try. Solar has fixed a couple of appliances in my house and everyone is very helpful and polite.
December 18, 2019
The Solar technician was polite, worked quickly and repaired my dryer the same day. I will call them again for any appliance repairs.
December 18, 2019
I was very happy with my experience. Technician was very knowledgeable and efficient.
December 18, 2019
Knowledgable , very thorough and friendly
December 18, 2019
Did not fix washer.
Charged over $100. Just for estimate.
Not pleased
December 12, 2019
Service was too expensive, but performed quickly very professionally.
December 12, 2019
Solid communications; on time; competence; accurate estimate; reliable; consistent.
December 11, 2019
Nice job
December 11, 2019
Good
December 10, 2019
On time; very skilled; highly professional.
December 10, 2019
The tech came on time. Was knowledgeable and didn’t try to get over on us. One appliance couldn’t be repaired. Ahe told us upfront and gave advice on replacement appliance
December 6, 2019
Excellent. 5 stars prompt and courtesy technician
December 6, 2019
Service man was on time, SUPER polite, got right to the problem and fixed it very quickly! He was helpful in answering our questions and concerns, also. Was the best appliance repair experience we’ve ever had!
December 6, 2019
Mario was polite and very professional. And very capable at his job.
December 5, 2019
We have been loyal Solar customers for 13 years and always received excellent service and follow-up! We only choose Solar form our appliance repairs.
December 4, 2019
Very pleased with the repair work performed from Solar – quick – efficient – and professional
December 3, 2019
My technician was very knowledgeable of my dryer. He identified the problem quickly and resolved it even quicker.
November 27, 2019
Had my fridge looked at. & the service Man found the problems. Thanks! Jmf
November 27, 2019
The lady was very professional my appliance was new and in warranty but she explained everything we needed to know.
November 27, 2019
Great service! Even had my ice maker part in stock and fixed it the same day.